Northwest Chicago

Steep Roof Inspection in Glenview: How an insurance adjuster documented a 12/12 pitch without a harness

A 12/12 pitch is effectively a wall made of shingles, making a manual climb a massive liability risk that requires expensive safety rigging just to get a single diagnostic photo.

ZeroLadder acted as the “Proxy Climber” for a field adjuster in Glenview dealing with a high-stakes hail claim on a steep-pitched Tudor estate. Instead of a three-hour setup involving ropes, harnesses, and a two-man safety team, we deployed an inspection drone from the sidewalk to perform a forensic scan of the windward slopes. We hovered the 4K camera inches from the precarious peaks, capturing high-resolution “Macro” imagery of hail impact bruising and shingle fractures. The adjuster stood safely on the driveway, viewing the live data in real-time to verify the loss without a single boot ever touching a shingle.

We documented the entire “unclimbable” roof in under 20 minutes, providing the adjuster with undeniable visual evidence for the claim file. The insurance firm eliminated its workers’ comp risk while completing the inspection in a fraction of the time required for a manual climb.

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